The Kadhimain Holy Shrine witnessed the flow of masses of visitors who have come from far and wide to visit Imamain Kadhimain (AS) and commemorate the Arbaeen Anniversary.
In response to these large numbers, the Kadhimain Holy Shrine's Visitors Service Department provides its services, as its director, Mr. Ihsan J. Kadhim, explained to us: “Under the guidance of the KHS Secretary General Dr. Haider H. Al-Shammari, the department's sections and units have adopted a service program distinguished from previous seasons in terms of preparation, coordination, and organization.
Where Depositaries & Lost Objects Unit has prepared and installed Large tents for visitors’ luggage all around the courtyards of the Holy Shrine, in addition to setting up phone depositaries at each of the Holy Shrine's entrances.
“We call upon the visiting brothers” he added, “to preserve their IDs, for luggage would only be delivered in the presence of its real owner”.
He also referred to the role played by the Lost People’s Guide & Wheelchairs Unit, which offered help by providing a group of interpreters in different languages to facilitate finding lost persons through the holy shrine speakers.
It also contributed in providing wheelchairs for elderly, patients, and those with special needs so they could move easily while performing the Ziyarat.
He also explained the role of the Medical Section, which offers visitors the required medical services and health education.
In his speech, he pointed out the Entrances Unit's efforts to provide the highest levels of service for the masses of visitors by rehabilitating and opening new shoe cabinet stations, as well as movable ones.
He emphasized that the department is running at full capacity thanks to continuing coordination and cooperation between all of its staff and the assistance of the Holy Shrine departments in an effort to offer the best services to the esteemed visitors.
Visitors Service Dept. Staff on high alert
